Trainers/training organisations

Trainers / Training Organisation Links
PhoneCoach has been involved with providing equipment for courses for over 20 years.   We don’t run training courses anymore.

However we are very happy to recommend a few organisations with whom we have worked with who can deliver outstanding training courses.

Please click on the links below to find out more about them and please let them know you found them on our website.


Total Contact Solutions

Vinny Vernon

Working with financial services organisations, large and small.

Strategy, digital, performance and measurement.


CXPeople Ltd
James Rose
Tel:  0845 319 4022
Let us help you increase Sales, Service and Satisfaction by improving your Customer Experience

Power to Enable
Ken Rennie/Juliet Power
Tel: 07852 991 021
Web :
Sales and customer service.

Intelligent Dialogue
Diane Banister
Tel:  0845 4500 988
Training to gain, retain and grow skills, people & customers.

HT Training
Rosemary Bannister
01895 471777
Hospitality and tourism training

First Impression Training
Marie and David Cross
01622 761 321
Customer service and sales training for your front line ambassadors

Landlord Information Network
Roy Ibbotson

01246 413791
Debt collection training

Talksales Europe Ltd
Richard Beagle
Tel: 07869 134 802
Appointment making  on Inbound & Outbound calls in the Automotove Industry.

Jan Mosiewicz/Bob Allen
Tel: 07785 398088
Sales training/Call handling for financial services people

 Acet People
Andrew Carr
Tel: +44 777 3394583
Web: growth through people

Orbit Services
Jamie Hopwood
Tel: +44 (0) 1653 693045
Debt collection training.

Best Practice Training & Development Ltd
David Allenstein
Tel: 01923 225 225
Inspirational customer service and telephone skills training.

Audrey Bodman
0800 8493242
Call handling and telesales training specialists


Definity Ltd

Pete Cansdale

Tel: +44 7875 302213


Driving sustainable change through inspiring training, coaching and culture change

Onwards and Upwards Ltd
42 Ratcliffe Gate, Beaulieu Park, Chelmsford, Essex, CM1 6AL
Wendy Gannaway
Tel: +44 (0)1245 465907
Mobile: +44 (0)7957 472279
Personal effectiveness, team development and coaching.


Profit Box
Nick Horton/Caroline Horton
Tel: 0115 9333 480
Increasing sales/upselling

Supporting Customer Care
Kathy Stiff
Tel: 08451 305 714
Training, employee development and skills.   

GA Training
Greg Tyndall
Tel: 08451 305 714
Training, employee development and skills.   

MG Sales Performance
Mark Gallen
Tel: 01225 833547
Telephone sales, face to face, customer service.   




If you are after headsets for your organisation please call VoiceActive on 01844318363 or look at their website Speak to Brian Roberts.