This blog sums up why telephone practice is so important so that agents can hear themselves and learn from it. Thank you to Vicki Bleakley of Rant and Rave. I’m very sorry, but are YOU listening?? I’ve had a long-held reputation amongst friends and colleagues for being someone who will complain when things aren’t as […]

Continue Reading →

Posted in: Company News

Leave a Comment (0) →
Page 3 of 6 12345...»