Meet the Team


Mandy Stephens

Director, Head of Sales

Mandy handles most of the sales and business development for the company. She was part of the original PhoneCoach team from 1981 – 1990 and stayed in touch with the company after leaving to set up and run her own successful teambuilding business. Her conviction in PhoneCoach was always unshakeable so when the opportunity arose in 2005 to buy it, she returned to PhoneCoach as its owner.

PhoneCoach resonates so strongly with Mandy because she is customer service personified. She ‘gets it’. She has always understood that every business has to give its customers the very best service it can in order to survive and grow in an increasingly global landscape.

She is passionate about helping each and every customer achieve what they need to move their business forward.

Martyn Stephens

Hire & Service Director

Hire and Service Director ensuring that every kit goes out in immaculate condition and that all equipment leaves PhoneCoach completely ‘ready to go’ for all trainers.

He also oversees all service and repair issues. Please do not hesitate to contact him should you have any questions about the equipment.

Phones, Office Support & IT

Support services

    Our staff include our marketing apprentice Millie, bookkeeper/admin Sue, and Anthony does all our IT stuff. We are lucky to have them.

    James Merrey

    Sales, Asia Distributor

      One of the sales team who loves triathlons and is brimming with enthusiasm and a ‘can do’ attitude.  He is also our Hong Kong/South East Asia distributor!

      The Factory

      Design & Development

         We are supported by a wonderful team at the UK factory who are fantastic. They help us design the equipment so it is professional, neat and functional for the trainer.