Creating a professional and realistic Telephone Coaching environment wherever you are

Create Your Telephone Superstars

Use PhoneCoach portable unique telephone coaching recording equipment to dramatically improve: confidence, telephone skills and product knowledge.

Designed for :

  • Contact centre trainers
  • Freelance trainers
  • L & D managers
  • Lecturers/teachers – anyone who runs telephone skills sessions of any kind

Hire or buy.

  • Do you want your staff to know how they sound on the phone?
  • Do you need to get the standard of skills right before staff speak to real customers?
  • Are you running regular induction and upskilling of large groups so consistency is vital with every group? Or you are training people in telephone techniques, telesales, debt collection, handling challenging clients?
  • Do you need a way to give the groups lots of practice with a sense of realism?
  • Are you training in lots of different places so need flexibility?
  • Are you wanting to ‘add value’ to your courses for your ‘customers’?
  • Do you want to give your telephone training the extra Wow factor?

You have come to the right place!

Whether you are an in-company trainer, a trainer running your own business or you are responsible for delivering telephone skills sessions of any kind we have equipment to help you:

  • Accelerate performance
  • Dramatically improve confidence and skills
  • Identify learning gaps
  • Coach your people
  • Give them instant feedback for ‘lightbulb moments’
  • Improve their productivity and the bottom line results of the organisation

The solution we have :

Portable PhoneCoach telephone coaching equipment for inductions/upskilling/training sessions which is not linked to the live call system in any way and can be used in any room to record practice calls with up to 6 or 12 people at the same time.

View Product Range

They can be hired for short term assignments, or bought/lease financed if you are using the equipment many times.

Free Demo

7 Essentials Checklists

Claim Your Free eBook Today

7 Essential Phone Training Checklists

You can use them yourself as prompts when listening to recorded calls or you can give them to the delegates so they can critique themselves. Just put your name and email in and hit send and we will do the rest!

Contact Us for More Details by:
01323 765111